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Agentforce-Specialist模擬トレーリング、Agentforce-Specialist最新資料

ちなみに、It-Passports Agentforce-Specialistの一部をクラウドストレージからダウンロードできます：https://drive.google.com/open?id=1RPXlHZ7w2l2D1SL5PKiogx72Pr_xoGZh

学習の重要性はよく知られており、誰もが忙しい蜂のように働いて、自分の理想のために苦労しています。私たちは学び、進歩し続け、私たちが望む人生を送ることができます。当社のAgentforce-Specialist模擬試験資料は、ユーザーがAgentforce-Specialist資格証明書を取得するための資格試験に合格するのに役立ちます。あなたが良い未来を楽しみにしていて、自分自身を要求している人なら、Agentforce-Specialist試験に合格することを学ぶ軍隊に参加してください。 Agentforce-Specialistテスト問題を選択すると、多くの予期しない結果が確実にもたらされます。

Salesforce Agentforce-Specialist 認定試験の出題範囲：

トピック
出題範囲

トピック 1

• Prompt Engineering: This section measures the skills of AI Developers and focuses on prompt engineering techniques. It covers identifying when to use Prompt Builder, managing prompt templates, selecting appropriate grounding techniques, and explaining the process for creating and executing prompt templates.

トピック 2

• Agentforce and Data Cloud: This section measures the skills of AI Developers and addresses how Agentforce integrates with Data Cloud to improve response accuracy and personalize answers. It involves grounding with retrievers in Data Cloud to enhance agent performance.

トピック 3

• Agentforce Concepts: This section assesses the skills of AI Engineers and covers how Agentforce works, including its reasoning engine, standard and custom topics, agent actions, and user security management. It also includes testing and deploying agents from sandbox to production environments.

トピック 4

• Agentforce and Service Cloud: This section measures the skills of AI Engineers and focuses on building agents that answer questions based on Knowledge articles and connecting them to digital channels. It also covers identifying the correct generative AI features in Agentforce for Service Cloud scenarios.

トピック 5

• Agentforce and Sales Cloud: This section assesses the skills of AI Developers and covers identifying the correct generative AI features in Agentforce for Sales Cloud scenarios. It also includes determining when to use Agentforce Sales Agents, such as Sales Development Representatives (SDRs) and Sales Coaches.

 

>> Agentforce-Specialist模擬トレーリング <<

Agentforce-Specialist試験の準備方法｜信頼的なAgentforce-Specialist模擬トレーリング試験｜認定するSalesforce Certified Agentforce Specialist最新資料

調査によれば、従業員の一部の新しいメンバーは昇進する機会を求めているが、Agentforce-Specialist試験の準備に集中するために断片的な時間とエネルギーを利用する必要があるため、厄介な状況に陥っています。 Agentforce-Specialist試験の教材は多くの知識を取り入れており、参照用に利用可能な関連試験バンクを提供します。これは学習習慣に一致し、試験知識の豊富な収穫をもたらします。 Agentforce-Specialist試験の質問だけでなく、Agentforce-Specialist認定資格を取得することもできます。

Salesforce Certified Agentforce Specialist 認定 Agentforce-Specialist 試験問題 (Q50-Q55):

質問 # 50
Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls. How should UC meet this requirement?

• A. Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.
• B. Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.
• C. Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.

正解：C

解説：
UC wants insights into product and competitor mentions during sales calls, leveraging Einstein Conversation Insights. Let's evaluate the options.
* Option A: Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.Einstein Conversation Insights analyzes call recordings to identify keywords like product and competitor names. Setup requires enabling the feature, connecting an external recording provider (e.g., Zoom, Gong), assigning permission sets (e.g., Einstein Conversation Insights User), and customizing insights by defining up to
25 products or competitors to track. Salesforce documentation confirms the 25-item limit for custom keywords, making this the correct, precise answer aligning with UC's needs.
* Option B: Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.There's no "recording managers" role in Einstein Conversation Insights setup-integration is with a provider, not a manager designation.
The limit is 25 keywords (not 50), and the option omits the critical step of connecting a provider, making it incorrect.
* Option C: Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products."Enable sales recording" is vague-Conversation Insights relies on external providers, not a native Salesforce recording feature. The keyword limit is 25, not 50, making this incorrect despite being closer than B.
Why Option A is Correct:
Option A accurately reflects the setup process and limits for Einstein Conversation Insights, meeting UC's requirement per Salesforce documentation.
References:
Salesforce Help: Set Up Einstein Conversation Insights - Details provider connection and 25-keyword limit.
Trailhead: Einstein Conversation Insights Basics - Covers permissions and customization.
Salesforce Agentforce Documentation: Sales Features - Confirms integration steps.

 

質問 # 51
Which configuration must An Agentforce complete for users to access generative Al-enabled fields in the Salesforce mobile app?

• A. Enable Mobile Prompt Responses.
• B. Enable Dynamic Forms on Mobile.
• C. Enable Mobile Generative AI.

正解：C

解説：
* Context of the Question
* Universal Containers (UC) has generative AI-enabled fields that users can access in the desktop experience.
* TheAgentforce Specialistneeds these same fields to be visible and usable in the Salesforce Mobile App.
* Why Dynamic Forms on Mobile?
* Dynamic Formsallow you to configure record pages so that fields and sections can appear or be hidden based on certain criteria.
* When you enable "Dynamic Forms for Mobile," any generative AI-enabled fields placed on the dynamic layout become accessible in the Salesforce mobile experience.
* There is no standard Setup option labeled "Enable Mobile Generative AI" or "Enable Mobile Prompt Responses" as a universal toggle; the existing official approach is to ensure dynamic forms (and the relevant fields) are supported on mobile.
* Conclusion
* Ensuring that these AI-driven fields are visible on mobile is accomplished by turning onDynamic Forms on Mobileand adding those fields to the dynamic layout.Therefore,Option Cis correct.
SalesforceAgentforce SpecialistReferences & Documents
* Salesforce Documentation:Dynamic Forms OverviewExplains how to enable Dynamic Forms for both desktop and mobile UIs, allowing newly added fields (including generative AI-enabled ones) to display in the Salesforce Mobile App.
* SalesforceAgentforce SpecialistStudy GuideReiterates that to expose generative AI fields or components in mobile, you must configure dynamic forms and ensure compatibility on mobile layouts.

 

質問 # 52
Choose 1 option.
Coral Cloud Resorts is about to start testing its concierge agent with guests.
Which metrics should be captured to monitor the performance, correctness, and user experience?

• A. Response performance, tone, and CSATs
• B. Agent performance, token usage, and conversation duration
• C. Response times, accuracy and relevance of answers, and resolution success

正解：C

解説：
According to the AgentForce Monitoring and Evaluation Framework, the three key dimensions for measuring AI agent quality are performance, correctness, and user satisfaction. To accurately monitor these, organizations should track:
* Response times (to assess system and model latency),
* Accuracy and relevance of answers (to measure the grounding and reasoning quality), and
* Resolution success (to confirm task completion or problem-solving effectiveness).
These metrics provide a balanced evaluation of both technical efficiency and user experience.
Option A focuses on system usage metrics like tokens and duration, which are operational but do not assess correctness or success. Option B includes tone and CSATs, which are helpful but incomplete, as they do not measure factual accuracy or task resolution.
Thus, the correct answer is Option C - Response times, accuracy and relevance of answers, and resolution success, aligning with AgentForce's standard evaluation practices.
Reference: AgentForce Monitoring Guide - "Measuring Agent Performance and Quality Metrics."

 

質問 # 53
Universal Containers (UC) is implementing Agentforce Service Agent on Email, UC made an email template and now needs to connect it to a Service Agent.
What should an Agentforce Specialist recommend?

• A. Create an Email Configuration for the Service Agent.
• B. No action needed; the Service Agent connects automatically.
• C. Create an Omni-Channel flow to point to an email template.

正解：A

解説：
According to the AgentForce for Service Configuration Guide, when implementing Service Agents on Email, administrators must create an Email Configuration to connect the agent with the appropriate email channel and templates. The documentation specifies: "To enable Service Agents to handle emails, create an Email Configuration that links the agent to the email address, template, and routing parameters. This configuration allows the Service Agent to read, interpret, and respond using the defined template." Option B (creating an Omni-Channel flow) applies to routing live messages or chats, not configuring email agents.
Option C is incorrect because Service Agents do not automatically connect to email templates - a manual configuration is required.
Thus, Option A is correct as it aligns with Salesforce's documented process for connecting email templates to AgentForce Service Agents.
References (AgentForce Documents / Study Guide):
* AgentForce for Service Setup Guide: "Creating Email Configurations for Service Agents"
* Salesforce Service Cloud Email Configuration Overview
* AgentForce Study Guide: "Deploying Service Agents on Email Channels"

 

質問 # 54
Universal Containers plans to enhance its sales team's productivity using AI. Which specific requirement necessitates the use of Prompt Builder?

• A. Creating a draft newsletter for an upcoming tradeshow.
• B. Creating an estimated Customer Lifetime Value (CLV) with historical purchase data.
• C. Predicting the likelihood of customers churning or discontinuing their relationship with the company.

正解：A

解説：
UC seeks an AI solution for sales productivity. Let's determine which requirement aligns with Prompt Builder.
* Option A: Creating a draft newsletter for an upcoming tradeshow.Prompt Builder excels at generating text outputs (e.g., newsletters) using Generative AI. UC can create a prompt template to draft personalized, context-rich newsletters based on sales data, boosting productivity. This matches Prompt Builder's capabilities, making it the correct answer.
* Option B: Predicting the likelihood of customers churning or discontinuing their relationship with the company.Churn prediction is a predictive AI task, suited for Einstein Prediction Builder or Data Cloud models, not Prompt Builder, which focuses on generative tasks. This is incorrect.
* Option C: Creating an estimated Customer Lifetime Value (CLV) with historical purchase data.
CLV estimation involves predictive analytics, not text generation, and is better handled by Einstein Analytics or custom models, not Prompt Builder. This is incorrect.
Why Option A is Correct:
Drafting newsletters is a generative task uniquely suited to Prompt Builder, enhancing sales productivity as per Salesforce documentation.
References:
Salesforce Agentforce Documentation: Prompt Builder > Use Cases - Lists text generation like newsletters.
Trailhead: Build Prompt Templates in Agentforce - Covers productivity-enhancing text outputs.
Salesforce Help: Generative AI with Prompt Builder - Confirms drafting capabilities.

 

質問 # 55
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SalesforceのAgentforce-Specialist試験の認定はIT業種で不可欠な認定で、あなたはSalesforceのAgentforce-Specialist認定試験に合格するのに悩んでいますか。It-Passportsは君の悩みを解決できます。It-Passportsのサイトは長い歴史を持っていて、SalesforceのAgentforce-Specialist試験トレーニング資料を提供するサイトです。長年の努力を通じて、It-PassportsのSalesforceのAgentforce-Specialist認定試験の合格率が１００パーセントになっていました。

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